Datacentre Operations analyst

About the role

Datacentre Operations analyst – Richardson, TX – W2 Contract.

Responsibilities

• Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning‑related tasks, as per direction.
• Install NVMe/SSD devices into specified server nodes.
• Review ticket queue to assign and diagnose hardware‑related faults for servers.
• Diagnose HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket information and BMC/SEL/OS logs.
• Perform network/power fault remediation, reseating or replacing cables, NICs and PSU cables.
• Follow parts request and RMA processes to acquire replacements, open asset requests logging serial and part numbers, and apply appropriate ticket statuses.
• Maintain ticket hygiene by capturing root cause, actions, parts, and all pertinent diagnosis and remediation efforts.
• NVMe/SSD installation tasks: verify server node and NVMe/SSD compatibility per specifications, install devices into appropriate slots, secure per manufacturer guidelines, document installation with serial numbers and update the customer’s asset tracking system.
• Configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.
• Perform POD/MBU builds: unpack, install mounting rails, and install ASW switches into specific server cabinets and RUs in each pod per customer‑provided documentation.

Contact: Vishamber Gupta, Applab Systems, Inc, vishamber@applabsystems.com, 4365 Route 1 South, Suite 105, Princeton NJ, 08540, Phone: 732-554-3892 Ext. 547