Datacenter Service Owner

Summary

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. As a Datacenter Service Owner, you will play a key role in maintaining and supporting the company's datacenter, ensuring all infrastructure operates efficiently and reliably.

Responsibilities

• Maintain the health of datacenter systems (servers, power, cooling, environment)
• Troubleshoot and resolve server, network, and infrastructure issues
• Install, configure, upgrade, and decommission datacenter hardware
• Manage and track all datacenter assets and inventory
• Perform maintenance, diagnostics, and hardware replacements
• Collaborate with IT teams, engineers, and vendors to support operations
• Ensure compliance through audits, documentation, and change management processes
• Support improvements, planning, and emergency/after-hours datacenter needs

Qualifications

• 3+ years of datacenter or IT infrastructure experience
• Bachelor’s degree in IT, Computer Science, or related field
• Strong knowledge of servers, datacenter environments, and networking equipment
• Experience installing, maintaining, and troubleshooting hardware
• Strong problem-solving, technical support, and documentation skills
• Good communication and teamwork abilities
• Ability to stay current with evolving technologies
• Ability to perform physical tasks:
• Lift up to ~50 lbs occasionally
• Stand frequently
• Bend/reach as needed

Preferred

• Certifications (CompTIA, CCNA/CCNP, etc.)
• Experience with Dell hardware
• Understanding of LAN/WAN and networking protocols

Benefits

This position is a part-time, 5 days on-site in Lancaster, PA and the hours are 6p-10p but they can be flexible (7p-11- or 8p-12a).