Data Center Administrator

About the role

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Essential Job Responsibilities

• Share responsibility of 24x7 support of data center specific issues with other local team members
• Manage the entire lifecycle of servers, storage and network equipment within the facility. Including receiving, racking, maintenance, and recycling
• Work closely with operations teams and vendors to ensure all server, storage, and networking equipment is operating optimally
• Cook up and execute the replacement of failed components
• Cook up, communicate and supervise facility maintenance
• Perform daily walkthroughs of the facility to ensure no equipment error lights or inventory discrepancies
• Ensure the data center, office and storage space is spotless at all times
• Ensure our cable management meets department standards and enforce environment policies

Additional Job Responsibilities

• Diagnose, troubleshoot, and resolve hardware or other network and physical connectivity problems
• Act as the first responder for all technical and facility related issues within the data center
• Participate in problem solving and process improvement actions related to data center operations
• Work with team-members on high-level planning, design and documentation projects related to power, cooling, layer 1 networking and policies
• Establish and maintain relationship with data center facility manager/team
• Contribute to the DCEng knowledge base, documentation and culture

Expected Education & Experience

• Ability to lift equipment up to 50 lbs required
• Experience in a production data center environment highly preferred
• Understanding of data center power and cooling infrastructure components is preferred
• Deep understanding of server components and repair preferred
• Ability to troubleshoot Dell and HP server hardware, opening support cases with vendors as needed preferred
• Basic understanding of power and cooling systems in data environments preferred
• Basic understanding of the Linux command line interface preferred

Expected Compensation

$53,000 - $89,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About Athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our Company Culture

Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.

DEI Commitment

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.