Database Marketing Analyst

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming, and hospitality destination features a $1.5 billion expansion with 1,271 upscale guestrooms, a 42,000 square-foot Rock Spa® & Salon, a 13.5-acre recreational lagoon, 19 dining outlets, 20 bars and lounges, an expansive gaming floor, premier meeting and convention space, and a 7,000-person Hard Rock Live entertainment venue. Located on 87 acres of the Hollywood Seminole Reservation, the resort is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami.

Responsibilities

• Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.
• Builds offers in Casino Market Place, GHS, and TIS systems.
• Maintains and updates existing reports on a daily, weekly, or monthly basis.
• Investigates and solves data quality issues and trains users as needed.
• Manipulates and sorts player lists in preparations for direct mail vendors.
• Uploads Player Tags in CMP.
• Prepares graphical interpretation of raw data.
• Performs maintenance on various Access forms created for operational processes.
• Prepares ad-hoc analysis upon request.
• Maintains professional relations with vendors, customers, and harmonious relationships with co-workers.
• Demonstrates a commitment to responsible gaming and responsible alcohol service by discreetly notifying management of concerns.
• Reinforces the Company’s Mission and Values: Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Ensures prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED required.
• One (1) year of casino marketing experience and one (1) year of experience performing comparable analytical functions, or an equivalent combination of education and experience.
• College degree in a related field highly preferred.
• Must be able and willing to work flexible hours, including evenings, weekends, and holidays.
• Must be detail-oriented with excellent time management skills.
• Proficient knowledge of Microsoft Office is required; expert skills in Excel are required.
• CMP and GHS experience highly preferred.
• Knowledge of Access is a plus.
• Proven ability to work with mail merge and address cleansing products.
• General computer troubleshooting skills preferred.

Work Environment

• Frequently required to stand, walk, use hands, reach with hands and arms, talk, hear, and taste or smell.
• Must frequently lift and/or move up to 50 pounds.
• Requires close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• The casino environment is hectic, fast-paced, and often crowded and noisy.
• May be exposed to casino-related environmental factors, including second-hand smoke and excessive noise.
• Must be able to communicate effectively with guests in English.

Benefits

• Medical, Dental, Vision & Life Insurances
• 401K
• Paid time off
• Annual Bonus Opportunity
• Additional benefits available at www.gotoworkhappy.com/benefits

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check, which may include credit and criminal background checks. The Company gives preference in employment practices to Native Americans, with first preference to members of the Seminole Tribe and second preference to members of other federally recognized Native American Tribes.