Data Systems Manager

About the role

The UCSF Institute for Health Policy Studies, in conjunction with the San Francisco Veterans Administration, seeks an experienced Data Systems Manager to support the San Francisco VA Center for Healthcare Improvement and Medical Effectiveness (CHIME) VA Data Core. The incumbent will apply advanced data and information management concepts, alongside UCSF and San Francisco VA Researchers, to conduct operational and research projects. The position is responsible for the design, development, and maintenance of multiple databases supporting research projects, including databases for subject recruitment, follow-up, and related research activities. In addition to database work, the analyst will develop and maintain online Power BI dashboards to deliver operational data and reporting, as well as administer and maintain research application and storage servers for multiple principal investigators. The incumbent will resolve highly complex issues that require in-depth evaluation of variable factors, selecting appropriate methods and techniques to achieve desired results. Working closely with the Northern California Institute for Research and Education (NCIRE) and the VA Information Technology group, the analyst will establish and uphold best practices for data security, managing user permissions and data access in full compliance with VA privacy and security guidelines and Information Security Office security standards. This role also encompasses data quality assurance, end-user training and support, installation and licensing of server-based statistical applications, and the development of new data collection and storage tools. The ideal candidate brings significant experience in a clinical research environment, including Microsoft and SQL database development and Windows server maintenance, strong analytical and dashboarding skills, excellent attention to detail, and the ability to work independently while collaborating effectively across teams.

Responsibilities

• Design, develop, and maintain multiple databases supporting research projects, including subject recruitment, follow-up, and related research activities
• Develop and maintain online Power BI dashboards for operational data and reporting
• Administer and maintain research application and storage servers for multiple principal investigators
• Resolve highly complex issues requiring in-depth evaluation of variable factors
• Establish and uphold best practices for data security in collaboration with NCIRE and VA Information Technology
• Manage user permissions and data access in compliance with VA privacy and security guidelines and Information Security Office standards
• Perform data quality assurance
• Provide end-user training and support
• Install and license server-based statistical applications
• Develop new data collection and storage tools

Requirements

• Bachelor's degree in related area and/or equivalent experience/training
• Minimum 5 years of related experience
• Ability to prepare complex data models unassisted
• Ability to understand and model complex knowledge-intensive processes such as scholarly and research processes
• Experience in data integration and the specification of data services
• Proven modeling and information design skills
• Good negotiation and influencing skills
• Familiarity with highly complex logical data design and data mapping or data conversion
• Familiarity with highly complex data quality and governance issues and requirements
• Advanced knowledge of data management systems, practices and standards
• Thorough knowledge of relevant rules and regulations
• Demonstrated ability to work with others from diverse backgrounds
• Demonstrated effective communication and interpersonal skills
• Demonstrated service orientation skills
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels
• Self-motivated and works independently and as part of a team
• Strong organizational skills
• Demonstrated advanced problem-solving skills
• Able to learn effectively and meet deadlines
• Advanced analytical and design skills, including the ability to abstract information requirements from real-world processes to understand information flows in computer systems
• Ability to represent relevant information in abstract models
• Critical thinking skills and attention to detail

About the organization

The Philip R. Lee Institute for Health Policy Studies at UCSF is an interdisciplinary collection of concerned researchers who share a mission — improve health and transform healthcare in America by working across competing interests, collecting evidence, informing policy, and improving practice. We recognize that the health challenges we experience as a society are complex and systemic. Addressing these challenges therefore requires a comprehensive and equitable approach that spans across disciplines, ensuring that policy and practice serve everyone's interests. It is a fundamental human right that every individual can be healthy and have access to high-quality, affordable health care. When people are well-informed, it leads to better outcomes. In the same way, when policymakers and decision-makers have access to unbiased, comprehensive research, it leads to smarter, more effective policy. Smarter policy leads to healthier people.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. UCSF brings together the world's leading experts in nearly every area of health and is home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence — also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity — both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.