Data Systems Manager

About the role

This position is responsible for the development and administration of University application services across five functional areas (i.e., Financial Aid, Finance, Human Resources, Student Services, and Accounts Receivable) at each of MSU’s four campuses.

Responsibilities

• Implements and maintains application architecture for Ellucian Banner enterprise framework and other applications as time permits.
• Administers application security including using supported tools to monitor and tune the environments.
• Obtains patches and upgrades for existing application server management systems.
• Maintains currency with application-specific knowledge.
• Stages, tests, and installs patches and upgrades.
• Investigates, troubleshoots, diagnoses, and reports application problems/defects utilizing product specific technical support as needed.
• Collaborates closely with Business Analysts and other key stakeholders.

Technical Planning

• Defines goals and objectives for database or Web server administration requirements.
• Gathers technical requirements to meet business needs.
• Formulates system concepts to fulfill requirements.
• Plans technical tasks associated with the administration and maintenance of systems and services.
• Maintains status of task lists.
• Monitors, analyzes, and evaluates work progress and reports status to management or project owners.

System Administration of Banner and Web Application Services

• Supports web applications system administration.
• Installs, upgrades, and patches systems including managing security and assuring adequate capacity.
• Maintains and applies local modifications for web applications and underlying database packages.
• Troubleshoots problems and seeks appropriate support to assist in problem resolution.

Information Security

• Follows information security best practices and abides by University security policies and the guidance of the Enterprise Security Group.
• Affords assistance to DBA team in managing database risk by preserving enterprise data and protecting the operational integrity and security of these high-value database systems.
• Promotes and encourages security best practices throughout campus.

Required Qualifications

• A bachelor’s degree in computer science, business administration, or a related field plus progressively responsible experience in information systems management, or an equivalent combination of education and experience.
• Experience with operating systems and scripting languages (e.g. Linux, Windows, Shells and scripting, SQL, PL/SQL, etc.).
• Knowledge of web application server architectures and components such as Oracle Weblogic, Tomcat, JBoss, Apache, and IIS.
• Knowledge of appropriate procedures, protocols and tools for staging, testing, and maintaining production environments.
• Skill in writing, executing, and managing scripting commonly used to install, configure, and diagnose web application and application server environments.

Preferred Qualifications

• Experience applying upgrades and patches to Ellucian’s Banner administrative system.
• Experience administering Tomcat Application Server and Ellucian software tools.
• Knowledge of Banner and DegreeWorks infrastructure and business processes.
• Experience working with Windows, Linux, C, Oracle, SQL, PL/SQL, Oracle Server Management tools, Oracle SQL*Net.