Data Specialist

Primary Duties

• To be a minister of the gospel of Jesus Christ to co-workers, clients and ministry partners
• Actively participates on the team in a manner aligned with scripture including, but not limited to, praying for and with other team members, sharing scripture in daily activities and leadership, modeling the character of Jesus Christ in interactions with team and any external clients, partners, vendors, etc.
• Disciples ministry partners and clients.
• Aligns team dynamics, internal & external processes, and final product of team’s work with Biblical principles and with Lifeline’s Core Values.

Donation Data Support

• Monitor and upload donation data from checks, ACH/EFT, GoEmerchant, Authorize.Net, BillGo, and third-party platforms.
• Ensure accurate receipting, tagging, and compliance; review and correct duplicate or inaccurate CRM entries daily.
• Troubleshoot recurring donation issues; enter employee match, DAF gifts (Benevity, NPO/YourCause, United Way, Fidelity), and stock gifts.
• Enter/reconcile silent auction donations; split gifts when partially tax-deductible; maintain tagging for special initiatives.

Internal Support

• Aid state directors and administrators with Virtuous data questions.
• Communicate with internal teams on data corrections and timelines.
• Partner across departments to ensure data alignment.

Client Data Support

• Maintain and update starter kits, data fields, templates, and workflows for international & domestic programs.
• Set up profiles for Care Together; ensure SOP compliance for family/program data.
• Serve as first point of contact for family services database needs and troubleshooting.
• Collaborate with IT/Database Manager to coordinate with third-party database development team.

Other Duties

• Assisting in agency-related events, including the annual staff retreat, the annual dinner, anniversary celebrations, across all Lifeline programs
• Maintains good relationships with co-workers, including solving all disputes in a Biblically prescribed fashion
• Represents the agency in a professional manner in and away from the office.
• Encourages and supports church engagement efforts, including live presence opportunities, adoption information meetings, and biblical teaching on caring for vulnerable children.
• If qualified by the state, conduct home studies, post placement/adoption reports or other related adoption services for families in your geographical area when necessary.
• Other duties as assigned by supervisor or member of the Executive team

Work Environment

Central Office Location/Professional office environment