Data Specialist

Duties: Process, review, and maintain constituent, contribution, and related organizational data within the Salesforce CRM system, ensuring accuracy, completeness, and consistency of recordsSupport daily contribution processing activities through the receipt, sorting, verification, batching, and entry of financial contributions and related donor information, while maintaining data accuracy and compliance with established proceduresPerform quality review of entered data, identify discrepancies, and assist with corrective actions to maintain data integrity across multiple contribution sources and processing channelsMaintain and update constituent account information by processing returned mail, donor correspondence, and changes to contact or account records to ensure accurate communication and reportingAssist with administrative management of data processing workflows through exception handling and related operational activitiesCross Team Collaboration to ensure timely and consistent processing of information and effective data management practicesOther duties and projects as assigned by supervisor to support department and ministry needs Qualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faithDesire to serve in a growing and dynamic Christian service ministry2+ years of experience in data entry, data processing, or CRM/database managementBachelor’s degree preferred; equivalent experience (2+ years) in a data-related role acceptableDemonstrated proficiency in Salesforce (or similar CRM system) and Microsoft Office Suite, particularly ExcelStrong attention to detail and accuracy in data entry and recordkeepingAbility to consistently handle repetitive tasks with precision and careStrong organizational skills and the ability to manage time and priorities effectivelyHigh level of discretion and professionalism; must maintain strict confidentiality of all constituent and financial informationBasic experience in reporting or data analysis is a plus (e.g., running standard reports, identifying data trends, etc.)Excellent written and verbal communication skillsA team player with a collaborative spirit, who can also work independently with minimal supervisionUnderstanding of Christian ministry and specifically Joni and Friends is desirable Physical Requirements: This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds. Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Compensation: $21.50 - $24.00 per hour. This is a hybrid position, in office Monday, Tuesday, and Thursday, remote Wednesday and Friday. EMPLOYEE MINISTRY ENGAGEMENT: Joni and Friends is a Christ-centered community. Therefore, we expect every employee at Joni and Friends to excel in their walk with Christ and in their specific employment role in our Christian community. We purposely create a gospel-centered environment and offer leadership and development training to help employees perform their work with integrity and excellence, serving in our Christian community at Joni and Friends to fulfill our religious ministry: to share the gospel and serve people living with disabilities. All employees do this, regardless of their specific role, by: Modeling Joni and Friends’ Christian beliefs and practices to advance our gospel mission during working hours and nonworking hoursSupporting fellow staff and volunteers at Joni and Friends in following Christ, by praying for each other, sharing Scripture and setting an example of how to live a faithful Christian lifeEngaging in the lives of people living with disabilities with love, dignity, and in a manner that commends and proclaims the gospelParticipating or leading in prayer and worship during meetings, events, and outreachesAffirming the Joni and Friends Statement of Faith annually and not engaging in any conduct or promoting any religious beliefs inconsistent with such beliefsUpholding and advancing Joni and Friends’ Mission and Vision through a focus on our ValuesActively attending a church that has a statement of faith that does not contradict Joni and Friends’ Statement of Faith Joni and Friends seeks to glorify God in the way we conduct ourselves, and in the work we do together as a Christian community. Employment at Joni and Friends is not only a job but a ministry and a calling from God. Powered by JazzHR WdKfHdeXzR