Data Services Operations Coordinator

About Our Client

Priority Technology Holdings, Inc. operates in the financial technology sector, focusing on creating tools that help businesses improve cash flow and manage working capital. The organization addresses challenges in financial operations by providing a unified platform that integrates payables, acquiring, and banking solutions to streamline processes and identify revenue opportunities.

About the Role

The Data Services Operations Coordinator role is designed to ensure efficient execution of operational processes within the Data Services team. This position supports agile sprint workflows, release schedules, and cross-functional coordination, serving as a key operational resource to leadership and contributing to the team’s ability to deliver technical outcomes smoothly.

Responsibilities

• Coordinate and facilitate agile ceremonies such as standups, sprint planning, and backlog refinement.
• Maintain Jira board hygiene, including ticket updates and resolving unassigned items.
• Track sprint action items and verify ticket readiness.
• Manage release checklists, track dependencies, and escalate risks.
• Maintain issue logs and cross-project operational dependencies.
• Monitor milestone completion and gather documentation for financial compliance.
• Coordinate monthly operational expenditure logging and time-logging compliance.
• Manage team access workflows and platform permissions.
• Maintain and update operational documentation and knowledge bases.
• Administer vendor renewal processes and contract tracking.
• Coordinate departmental logistics and support culture-building activities.

Requirements

• Minimum 3 years of experience in project coordination, scrum mastering, or operations in data or software engineering.
• Ability to work autonomously within established frameworks.
• Proficiency with Jira, including board management and query skills.
• Strong organizational and communication skills.
• Experience managing operational workflows and cross-functional coordination.

Benefits

• Medical insurance
• Dental insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave