Data Scientist, Client Platform

About the role

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord is where millions of people hang out every day, 90% of them play games, spending over 5 billion hours across thousands of titles each month.

We’re looking for a Data Scientist to join our Client Platform Data Science team, where you’ll help make sure that Discord just works. You’ll partner with the teams that design, build, and support Discord, improving app performance, enhancing the user experience, and driving growth. Your work will span strategic analyses, experimentation, and dashboarding. Specifically, we’re looking for someone who can help us take Discord’s mobile and desktop reliability to the next level through better metrics, monitoring, and automation.

Location: San Francisco Bay Area (onsite or per role requirements) · Type: Full-time

Responsibilities

• Partner with teams throughout Discord through the full analytics lifecycle, from exploratory analyses to dashboards, reports, and A/B testing
• Define KPIs and diagnostic metrics that improve the user experience, and build dashboards to make them timely and actionable
• Build custom datasets to monitor novel product features and processes
• Share insights with technical and non-technical audiences, and iterate based on feedback
• Champion A/B testing best practices, helping teams design, analyze, and interpret experiments correctly
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation and self-serve tooling

Requirements

• 2+ years of hands-on analytics experience turning ambiguous business problems into clear, actionable insights
• Experience designing, analyzing, and interpreting A/B tests at scale
• Strong SQL skills and experience building clean, performant dashboards (Tableau, Looker, or similar)
• Clear communication skills, with the ability to make complex findings easy to understand
• Curiosity, a collaborative attitude, and a drive to solve hard problems

Preferred qualifications

• Passion for Discord or online communities
• Experience with performance/reliability analytics for online services
• Familiarity with social or subscription products (social graphs, LTV, funnel analysis)
• Production ETL or BigQuery experience
• Experience using AI in data science work

Pay

The US base salary range for this full-time position is $160,000 to $200,000 + equity + benefits. Individual pay is determined by job-related skills, experience, and relevant education or training.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank.