Data Scientist

About the role

Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. With a team of over 3,900 dedicated professionals, we are committed to bridging the digital divide between America's major cities and its smaller regions. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand. At Mediacom, we are passionate about growth and innovation. We offer faster, more reliable internet service, expanded digital and HD TV choices, and advanced home security and phone solutions. As we continue to expand, we strive to remain at the forefront of delivering cutting-edge entertainment, communications, and internet products. This year, we proudly launched our new mobile phone network, further enhancing our commitment to providing innovative and comprehensive services.

Position Overview

The Data Scientist / AI Engineer will collaborate with a multidisciplinary team across marketing, sales, networking, and leadership to develop data-driven, machine learning, and AI-powered solutions that improve business performance, customer experience, advertising effectiveness, and customer retention. This role is responsible for designing, building, and deploying predictive models, generative AI applications, and agentic AI solutions using modern AI frameworks and enterprise data platforms. As a Data Scientist / AI Engineer, you will own the full lifecycle of AI and machine learning solutions, from data discovery and solution design to development, deployment, monitoring, and optimization. Experience with machine learning, large language models (LLMs), retrieval-augmented generation (RAG), AI agents, prompt engineering, and production tuning is required.

Responsibilities

• Gather requirements and write functional design documents
• Analyze data to discover trends and patterns
• Use predictive modeling to improve customer experience, reduce customer churn, optimize ad targeting, and drive other business outcomes
• Design, prototype, and support AI agent-based solutions using LangChain and LangGraph, including retrieval-augmented generation, tool/function calling, workflow orchestration, API integration, and enterprise data source connectivity
• Develop and maintain scalable data pipelines, analytics workflows, machine learning solutions, and AI solutions using Databricks
• Develop processes and tools to monitor and analyze model performance and data accuracy
• Implement AI observability, model monitoring, and feedback loops to continuously improve AI solutions
• Act as a liaison between business users and technical team members, including outsourced team members
• Process structured and unstructured data
• Collaborate with business stakeholders, data engineers, software developers, and external partners to deliver AI-driven products and capabilities
• Provide production support for AI and analytics platforms, identify root causes of issues, and implement mitigation strategies

Requirements

• Bachelor’s degree in Computer Science, Statistics, Mathematics, Data Science, or a related field is required; a master’s degree in one of these fields is preferred
• At least 3 years of hands-on