Data & Reporting Specialist

About the role

The Data & Reporting Specialist provides support for the University in reporting, analytics, and data processing. This role supports administrative databases, collaborates with vendors and internal technical support to resolve data-related issues, and fulfills university data and reporting needs.

Responsibilities

• Collaborates with departments to identify data needs
• Develops advanced reports and queries for various departments
• Acts as technical resource for data analysis
• Oversees the flow of data in and out of various databases and systems
• Serves as a data expert for Jenzabar One ERP
• Provides technical support for administrative software and applications that integrate with university databases
• Trains end-users on accessing reporting and analytics solutions
• Manages campus analytics software
• Maintains documentation of reports and data-related customizations
• Advises in the planning of future data-related initiatives
• Collaborates in defining policies and procedures to ensure data integrity and security
• Participates in professional development initiatives to stay current in the area
• Other duties as assigned

Requirements

• Three years' experience with database systems, query languages, and report writing for enterprise administrative software, preferably in an academic environment
• Experience supporting ERP software and an understanding of business processes
• Bachelor's degree or comparable experience
• Strong understanding of SQL and experience working with report writing software and Microsoft SQL Server or other relational databases
• Experience with Jenzabar One, SQL Server Management Studio, Appeon InfoMaker, Power BI, and Cognos Analytics is desirable
• Strong understanding of higher-education business practices is a plus

Skills

• Courtesy, tact, and diplomacy in personal interactions
• Strong written and verbal communication skills
• Ability to work collaboratively in a team setting
• Strong analytical, critical thinking, and problem-solving abilities
• Customer service and organizational skills
• Initiative and willingness to learn; ability to quickly grasp and master new skills
• Well-organized, able to manage projects, resources, and information
• Ability to function independently within established job responsibilities and parameters
• High regard for and adherence to security policy and procedures
• Ability to build relationships across the university and embody Christian character