Data Quality Control Specialist

Job Summary

Working alongside Production Leadership, the Quality Control Specialist plays a critical role in protecting the integrity, completeness, and reliability of our data. This position handles sensitive client information and the images captured by our photographers — making accuracy not just a priority, but a responsibility.

Responsibilities

• Audit records to identify missing values, duplicates, inaccuracies, and inconsistencies across data sets
• Compare data sources and flag discrepancies, with a focus on names, addresses, and other sensitive client information
• Follow established validation rules and quality checklists to catch errors proactively — before they become bigger problems
• Correct errors in our systems and spreadsheets, keeping records accurate and current across all sources
• Communicate findings, root causes, and resolutions clearly to internal teams
• Perform other tasks as needed to support Production and QC Leadership

Job Requirements

• High school diploma or equivalent
• Extremely detail-oriented and methodical — you don't skip steps
• Comfortable working in Excel or Google Sheets
• Clear communicator who can explain issues and resolutions in plain language
• Flexible availability, including weekends during high-volume periods
• Must be able to commute to our Alpharetta, GA office
• Must be able to pass a background check
• Prior experience in data entry or operations is a plus — not required

Physical Requirements and Work Environment

• Ability to sit and work at a computer for extended periods of time
• Ability to use a computer, keyboard, mouse, and other standard office equipment regularly
• Ability to occasionally stand, walk, bend, or reach within an office environment
• Ability to lift and move items up to 15 lbs., such as files, office supplies, or equipment
• Comfortable working in a standard indoor office setting with moderate noise levels
• Ability to communicate effectively in person, via phone, and through virtual meeting platforms