Data Program Manager - Retail and Reporting

Overview & Key Responsibilities

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. Retailing & Reporting enables optimal revenue generation by delivering a robust suite of offer, share, JV and other PRM performance reporting that enables greater speed, complexity, and scale of analyst market actions across the entities. R&R is building the future of offer and relative performance reporting in an increasingly complex revenue environment. We are seeking a Data Program Manager to lead the design of advanced reporting solutions that enable strategic decision-making across revenue management. This role plays a key part in shaping the future of competitive offer reporting in a complex and fast-evolving airline environment.

Responsibilities

• Proven track record of working autonomously to deliver complex solutions
• Independently uncover business problems and design and develop advanced dashboards and reporting tools that convert complex data into actionable insights
• Lead initiatives to evolve competitive offer and performance reporting capabilities
• Connect competitive landscape data with KPIs such as market share through scalable analytics solutions
• Identify and provide insights to executive leadership to inform pricing and revenue strategies
• Build subject matter expertise across various data streams and dashboards
• Build and optimize workflows supporting 200+ analysts across multiple entities
• Partner cross-functionally to drive innovation in analytics and reporting
• Mentor junior analysts and promote best practices

Minimum Qualifications

• 4-6 years of experience in data analytics or revenue management
• Advanced expertise in SQL, Python, SAS, and Tableau
• Strong experience working with large-scale, complex datasets
• Proven ability to communicate insights to executive audiences
• Strong leadership, initiative, and problem-solving skills
• Good communication skills
• Execute with a Sense of Urgency
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

Preferred Qualifications

• Bachelor's Degree in Data Analytics, Economics, or related field
• Deep experience in airline revenue management or network planning
• Strong understanding of industry metrics and datasets (PNRs, fares, schedules, etc.)
• Expertise in building scalable analytics frameworks and tools

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation (earned for use in the following vacation year, April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

This response is AI-generated, for reference only.