Data Product Analyst
SpiderRock · Chicago, IL · 1 wk ago
AnalystFull-time
Responsibilities
- Conducting data analysis of historical, current, and raw data using Python, Snowflake, Periscope, MySQL, GitHub, Jira, and YAML
- Supporting the sales team in onboarding new clients to new datasets
- Developing and updating client CRM information
- Communicating issues and opportunities for improvement to business development managers
- Working with other data team members on level two projects and providing feedback to the product development team on user needs
- Troubleshooting database issues, user access, and client connectivity issues
- Drafting and updating user documentation
- Escalating issues to product development or to a development engineer
- Creating and updating Jira support tickets with updated status
Requirements
- Master's degree or foreign degree equivalent in Computer Science, Computer Information Systems, Computer Applications, Information Technology, or Engineering; and one months experience in position or one months experience in IT field
- Experience with Python, Snowflake, Periscope, MySQL, GitHub, Jira, and YAML
Benefits
- 401(k)
- Paid time off (PTO)
- Insurance