Data Processing Clerk
About the role
PHEAA is a nonprofit student aid organization dedicated to providing affordable access to higher education. The entry‑level Full Time Data Processing Clerk role is based at the PHEAA Headquarters (1200 North 7th Street, Harrisburg, PA 17102) in the AES Contact Center. The position reviews incoming documentation, makes account adjustments in line with Department of Education and lender guidelines, and supports loan processing activities.
Responsibilities
- Review incoming documents, calculate income, and revise or update account information (demographic data, repayment plans, due dates, deferments, forbearances, borrower correspondence, etc.).
- Compile and prepare information needed to process adjustments to existing loans, new loans, or loan consolidations.
- Process and document adjustments to accounts, loan applications, or other changes in account status.
- Report customer issues and concerns to a supervisor.
Skills
- High school diploma or equivalent.
- Computer literacy and proficiency with MS Office.
- Ability to maintain confidentiality of sensitive customer information.
Benefits
Learn about PHEAA’s Total Rewards: click here
Pay
$15.00 per hour, with a $0.50 increase after six months of service.
Schedule
Training shift: Monday–Friday, 8:00 AM–4:30 PM for two consecutive weeks (hybrid). Training class starts Tuesday, September 8.
Long‑term shift: Monday–Friday, 8:00 AM–4:30 PM (hybrid – 2 days per week onsite).