Data Operations Manager
WorkNest Secure (US) · Chester, IL · 2 mo ago
HybridProject ManagementFull-time
About the role
Following significant growth over the past two years including global expansion and as part of Axiom GRC, our 1,400+ colleagues are driving ambitious plans for continued growth. We’re now hiring a Data Operations Manager to own the integrity, structure and flow of data within our Salesforce platform.
Responsibilities
- Manage data quality, reporting (via SOQL), and integrations across Salesforce, Pardot and internal tools
- Underpin commercial decision-making by ensuring leads, opportunities and accounts are accurate, accessible and actionable
- Own everything from deduplication and lead routing to defining field standards, validation rules and data quality dashboards that surface issues and drive continuous improvement
- Comfortable extracting insight, supporting executive-level reporting and turning data into clear, actionable recommendations using both Salesforce and Excel
- Confident working with APIs, OAuth integrations and automation, able to troubleshoot sync issues, maintain integrations across multiple platforms, and collaborate with technical teams when needed
- Thriving in a collaborative, high-growth environment and enjoying being the go-to expert for all things data
Requirements
- Strong, hands-on experience working with Salesforce (or a similar CRM) in a B2B environment
- A deep understanding of data quality, governance and structure
- Confidence writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks)
- Comfortable reading technical documentation or code, including Java-based SDKs
- Excellent Excel skills and practical experience with data quality tools such as Plauti or equivalent
- Confidence with lead routing, assignment rules and source attribution
Qualifications
- Sharp eye for detail and a methodical approach to documentation
- A mindset that treats data as a product
- Exposure to marketing automation platforms like Pardot or HubSpot
- Familiarity with scripting languages or database environments
- Experience in fast-paced, high-growth or private equity-backed businesses
Skills
- Data quality and governance
- SOQL and reporting
- APIs and integrations
- Excel and data quality tools
- Lead routing and assignment rules
- Marketing automation platforms
- Scripting languages or database environments
Benefits
Salary: £40,000 - £50,000 per annum
Great Benefits
Work/Life balance
Pay
£40,000 - £50,000 per annum
Schedule
N/A