Jobs · Project Management · Illinois

Data Operations Manager

WorkNest Secure (US) · Chester, IL · 2 mo ago
HybridProject ManagementFull-time

About the role

Following significant growth over the past two years including global expansion and as part of Axiom GRC, our 1,400+ colleagues are driving ambitious plans for continued growth. We’re now hiring a Data Operations Manager to own the integrity, structure and flow of data within our Salesforce platform.

Responsibilities

  • Manage data quality, reporting (via SOQL), and integrations across Salesforce, Pardot and internal tools
  • Underpin commercial decision-making by ensuring leads, opportunities and accounts are accurate, accessible and actionable
  • Own everything from deduplication and lead routing to defining field standards, validation rules and data quality dashboards that surface issues and drive continuous improvement
  • Comfortable extracting insight, supporting executive-level reporting and turning data into clear, actionable recommendations using both Salesforce and Excel
  • Confident working with APIs, OAuth integrations and automation, able to troubleshoot sync issues, maintain integrations across multiple platforms, and collaborate with technical teams when needed
  • Thriving in a collaborative, high-growth environment and enjoying being the go-to expert for all things data

Requirements

  • Strong, hands-on experience working with Salesforce (or a similar CRM) in a B2B environment
  • A deep understanding of data quality, governance and structure
  • Confidence writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks)
  • Comfortable reading technical documentation or code, including Java-based SDKs
  • Excellent Excel skills and practical experience with data quality tools such as Plauti or equivalent
  • Confidence with lead routing, assignment rules and source attribution

Qualifications

  • Sharp eye for detail and a methodical approach to documentation
  • A mindset that treats data as a product
  • Exposure to marketing automation platforms like Pardot or HubSpot
  • Familiarity with scripting languages or database environments
  • Experience in fast-paced, high-growth or private equity-backed businesses

Skills

  • Data quality and governance
  • SOQL and reporting
  • APIs and integrations
  • Excel and data quality tools
  • Lead routing and assignment rules
  • Marketing automation platforms
  • Scripting languages or database environments

Benefits

Salary: £40,000 - £50,000 per annum
Great Benefits
Work/Life balance

Pay

£40,000 - £50,000 per annum

Schedule

N/A

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