Data Network Technician

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. The posting includes job summary, essential duties, minimum qualifications, preferred certifications, competencies/knowledge/skills/abilities, physical demands, EEO statement (to remove). No explicit Benefits, Pay, Schedule. So we should not include those sections. We need sections: maybe "About the role" (job summary), "Responsibilities" (essential duties), "Qualifications" (minimum qualifications + preferred certifications?), "Skills" (competencies/knowledge, skills, abilities). Could also include "Physical Demands" but not in list of allowed headings; we could maybe include under "Responsibilities"? But we should stick to allowed headings. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose among those. We have content for About the role (job summary), Responsibilities (essential duties), Qualifications (minimum qualifications + preferred certifications), Skills (competencies/knowledge, skills, abilities). We should not include Requirements separate if we combine with Qualifications. Could also include Requirements but we have qualifications. Probably better to have About the role, Responsibilities, Qualifications, Skills. Ensure we preserve all substantive info, no boilerplate. Remove EEO statement, navigation, etc. Also remove duplicated lines. Need to format lists with

• . Use

  for prose. We need to extract content. Job Summary: "Under the supervision of the Network Supervisor, the Data Network Technician (DNT) administers, maintains, installs, tests, troubleshoots, and monitors all networks and systems used to provide service to the company and its customers. To ensure quality of service of Range and customer data. This role actively supports other company departments and their customers with technology needs. Work-related travel is expected in this position as necessary." That's the About the role. Essential Duties And Responsibilities And Expectations: long list. We need to capture as bullet points. Should we break into multiple bullet points? Probably each sentence or clause. We'll create a

  with each duty as
  • . Need to preserve all substantive info; not invent or summarize away detail. So we need to include each duty as separate bullet. Let's parse the responsibilities paragraph. It starts: "Equipment Monitoring and Administration: Coordinate use of and monitor data network equipment, wireless equipment, transport equipment, and switching equipment. Uses multiple NMS’s (network management software) to monitor and provision customer access equipment. Coordinate tasks, technicians, and material to complete required jobs. Use multiple networks and alarm monitoring software to identify network troubles. Troubleshooting or dispatching as needed to resolve all network issues. Support staff, technicians, and customers with troubleshooting network issues, hardware set up and configuring, and software issues. Components may include but are not limited to customer management software, broadband and voice delivery equipment, wireless and residential Wi-Fi Identify upgrades and replacements, growth, and network needs for budgetary planning. Provision, upgrade, and maintain layer 2 switches and some routing. Provision, upgrade, and maintain wireless networks. Monitor and dispatch alarms. Testing customer broadband speeds and supporting service orders and trouble tickets. Planning and Installation of Projects1. Helping other departments with service orders, troubles, and network design. Maintenance Quality assurance, preventive care, building maintenance, data backup and restoral, testing, repair, alarm handling, battery testing. Traffic and Bandwidth analysis: Identify and troubleshoot customers’ equipment and company equipment. Communicate in simple and comprehendible English the technical limitations, issues, or conditions that the situation demands, so that stakeholders and contacts understand and can process. Participate professionally as part of various teams to accomplish projects and resolve challenges. Perform testing functions to evaluate outcomes, options, and build knowledge/experience to anticipate future challenges and problems. Maintain equipment using SSH (Secure Shell Protocol) Ability to read DLR’s (Design Layout Records) of circuits as necessary. Maintain working knowledge and situational awareness to use appropriate specialized equipment when necessary. Professionally communicate with business and residential customers. Must maintain professionalism when engaging with customers, skillfully de-escalate, and listen effectively to customers. Meeting and maintaining compliance with local, state, and federal regulations across all areas of this role’s functions are an expectation and key objective. Uphold and demonstrate your commitment to Range’s values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind—Our actions make a difference, Be Trustworthy—Do the right thing, take responsibility for our actions, and honor our commitments, and Be United—People are our purpose; unified teams build the strongest networks. Performs various other Data Network related functions and duties as assigned." We need to split into bullet points. Could be many. We'll create bullet per sentence or logical chunk. We'll produce
    • ... etc. Next: MINIMUM QUALIFICATIONS (EXPERIENCE/EDUCATION): includes combination. We'll capture as bullet list. Content: "Successful completion of a 2 year /associate degree program with an Information Technology, Networking, or Telecommunications focused major, or a degree from a similarly related field of study. A minimum of 3 years of work experience performing complex Data Network related functions. A valid, state-issued, and insurable drivers’ license. Certifications Preferred qualifications include: Calix (GPON, AXOS, E7-2, C7) Metaswitch MCT (Class 4 or Class 5) Nokia ONC (Optical Network Certification) CompTIA Network + Cisco Certified Network Associate (CCNA) Degree 4 years / bachelor’s degree with an Information Technology, Networking, or Telecommunications focused major, or a degree from a similarly related field of study." We need to separate minimum qualifications vs preferred? The heading "Qualifications" can include both minimum and preferred. We'll list bullet points. Then Competencies Or Knowledge, Skills, And Abilities (ksa’s): list many items. We'll put under Skills section as bullet points. We must not include Benefits, Pay, Schedule. We must not repeat job title as heading. Already not. We must not include Job ID etc. We must output only HTML fragment. Let's craft. Structure:

      About the role

      Under the supervision of the Network Supervisor, the Data Network Technician (DNT) administers, maintains, installs, tests, troubleshoots, and monitors all networks and systems used to provide service to the company and its customers. To ensure quality of service of Range and customer data. This role actively supports other company departments and their customers with technology needs. Work-related travel is expected in this position as necessary.

      Responsibilities

      • Coordinate use of and monitor data network equipment, wireless equipment, transport equipment, and switching equipment.
      • Use multiple NMS’s (network management software) to monitor and provision customer access equipment.
      • Coordinate tasks, technicians, and material to complete required jobs.
      • Use multiple networks and alarm monitoring software to identify network troubles.
      • Troubleshoot or dispatch as needed to resolve all network issues.
      • Support staff, technicians, and customers with troubleshooting network issues, hardware set up and configuring, and software issues (components may include but are not limited to customer management software, broadband and voice delivery equipment, wireless and residential Wi‑Fi).
      • Identify upgrades and replacements, growth, and network needs for budgetary planning.
      • Provision, upgrade, and maintain layer 2 switches and some routing.
      • Provision, upgrade, and maintain wireless networks.
      • Monitor and dispatch alarms.
      • Test customer broadband speeds and support service orders and trouble tickets.
      • Help other departments with service orders, troubles, and network design (planning and installation of projects).
      • Perform maintenance, quality assurance, preventive care, building maintenance, data backup and restoral, testing, repair, alarm handling, and battery testing.
      • Conduct traffic and bandwidth analysis: identify and troubleshoot customers’ equipment and company equipment.
      • Communicate technical limitations, issues, or conditions in simple, comprehensible English so stakeholders understand.
      • Participate professionally as part of various teams to accomplish projects and resolve challenges.
      • Perform testing functions to evaluate outcomes, options, and build knowledge/experience to anticipate future challenges.
      • Maintain equipment using SSH (Secure Shell Protocol).
      • Ability to read DLR’s (Design Layout Records) of circuits as necessary.
      • Maintain working knowledge and situational awareness to use appropriate specialized equipment when necessary.
      • Professionally communicate with business and residential customers; maintain professionalism, skillfully de‑escalate, and listen effectively.
      • Meet and maintain compliance with local, state, and federal regulations across all role functions.
      • Uphold and demonstrate commitment to Range’s values: Be Innovative, Be Kind, Be Trustworthy, Be United.
      • Perform various other Data Network‑related functions and duties as assigned.

      Qualifications

      • Successful completion of a 2‑year associate degree program with an Information Technology, Networking, or Telecommunications focused major, or a degree from a similarly related field of study.
      • A minimum of 3 years of work experience performing complex Data Network‑related functions.
      • A valid, state‑issued, and insurable driver’s license.
      • Preferred certifications: Calix (GPON, AXOS, E7‑2, C7), Metaswitch MCT (Class 4 or Class 5), Nokia ONC (Optical Network Certification), CompTIA Network+, Cisco Certified Network Associate (CCNA).
      • A 4‑year bachelor’s degree with an Information Technology, Networking, or Telecommunications focused major, or a degree from a similarly related field of study (alternative to the associate degree).

      Skills

      • Information Technology Related Knowledge: firm working knowledge of telecommunications and/or Data Network related concepts, practices and procedures and ability to apply in varied situations.
      • Analytical Skills: advanced capability to observe, assess a situation, and respond promptly and professionally; see patterns and trends and draw conclusions.
      • Project Management Skills: intermediate proficiency in organizing the planning process, developing and directing detailed project schedules (tasks, accountability, deadlines), anticipating impediments, and communicating changes and progress.
      • Problem Solving: ability to analyze or interpret varied problems and solve them using knowledge, skills, general standards, and past practices.
      • Attention to Detail: successful performance requires detail and thoroughness in completing work tasks.
      • Advanced Computer / Technical Skills: advanced proficiency with word processing and data entry tools; ability to develop spreadsheets and presentations efficiently; create moderate‑to‑complex documents, perform intermediate‑to‑advanced spreadsheet analyses, generate graphics, program at an advanced level, conduct advanced systems analysis and troubleshoot issues.
      • Administrative / General Office Equipment Operation: efficient use of common office equipment (computer, digital camera, scanner, fax machine, copier, phone); identify operational problems and determine resolution; repair and upgrade office and/or technical equipment.
      • Oral Comprehension and Expression: ability to listen/understand spoken information and communicate ideas clearly so others understand.
      • Written Comprehension and Expression: ability to read/understand written information and communicate ideas in writing so others understand.
      • Time Management: ability to use work time effectively and productively.
      • Customer and Personal Service: working knowledge of principles and processes for providing customer and personal services, including needs assessment, meeting quality standards, and evaluating satisfaction.
      • Decision Making: decisions have major implications on management and operations; may contribute to