Data Entry Team Lead
Major Duties And Responsibilities
- Work with team to ensure the entire order processing function is running efficiently.
- Maintain and process backorder files, pending files and hold for release files.
- Troubleshoot order errors and SAP functions.
- Ensure same day processing of orders.
- Maintain backorder files for orders, including updating the customer on the order status.
- Communicate with the shipping department regarding shipment changes and cancellations.
- Communicate with the inside sales team and/or outside sales rep agencies.
- Identifies and contacts customer regarding discrepancies in orders.
- Manage warehouse discrepancies and issues.
- Lead team when manager is not in.
- Assist in training of new hires.
- Review freight billing on promotional orders.
Requirements
- Effective communication and interpersonal skills.
- Must be highly detail oriented.
- Great organizational skills.
- Data processing speed and accuracy.
- Team player.
- Working knowledge of Microsoft Word and Excel.
- Experience with EDI situations from a user perspective a plus.
Benefits
We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development.
Contact Information
For immediate consideration, please e-mail your resume to: hr@ waclighting.com
About the Role
The Order Processing Team Lead processes orders in a timely and efficient manner with a focus on shipping orders and generating same day invoices. Constantly look for areas for efficiency improvement, and achieve higher level of customer satisfaction. Process orders accurately to ensure shipments are accurate, efficient and timely including but not limited to product match specifications, data entry, back orders, cost effective freight or local pick up. The objective is to process orders with a focus on providing exemplary customer service.
Schedule
N/A
Pay
N/A
Equal Opportunity Employer
We are an equal opportunity employer and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic.