Data Entry Specialist (Remote)
Wiraa · United States · 1 wk ago
RemoteRemoteCustomer ServiceFull-time
About The CompanySharecare is a leading digital healthcare company dedicated to transforming the way healthcare information and services are delivered. By leveraging innovative technology, data-driven insights, and evidence-based resources, Sharecare aims to improve care quality, enhance patient outcomes, and reduce healthcare costs. The company provides a comprehensive platform that encompasses benefits navigation, care management, home care resources, health information management, and more. Serving a diverse range of stakeholders—including health plan sponsors, health systems, physician practices, and pharmaceutical brands—Sharecare is committed to enabling personalized and value-based care at scale. With a focus on integrating health information and fostering collaboration across the healthcare ecosystem, Sharecare is dedicated to making healthcare more accessible, efficient, and patient-centered. To learn more about their initiatives and solutions, visit www.sharecare.com.About The RoleThe Data Entry Specialist at Sharecare plays a crucial role in maintaining the integrity and accuracy of patient information within the company's internal systems and client Electronic Medical Record (EMR) platforms. This full-time, remote position requires a detail-oriented individual who can efficiently manage large volumes of data while adhering to strict privacy and security standards, including HIPAA compliance. The role involves retrieving, validating, and updating patient health information, supporting the Release of Information (ROI) process, and ensuring data consistency across multiple platforms. The ideal candidate will demonstrate excellent organizational skills, a proactive approach to learning new systems, and a strong commitment to confidentiality and data security. Collaboration with team members and external stakeholders is essential to support process improvements and uphold service quality. This position offers an opportunity to contribute to a mission-driven organization focused on improving healthcare experiences and outcomes through innovative data management practices.QualificationsProficiency in Microsoft Office applications, including Word and ExcelStrong organizational and multitasking skillsAbility to manage time effectively and meet deadlinesWillingness to learn new programs and processes quicklyExcellent documentation, communication, and customer service skillsSelf-motivated, dependable, and able to work independently or as part of a teamProven track record of maintaining productivity, utilization, and quality performance standardsPhysical ability to sit or stand for extended periodsCapability to lift and carry up to 25 lbs.Sufficient manual dexterity for long periods of typing, writing, and handling documentsGood visual acuity for reading documents and computer screensClear speaking and hearing abilities for effective communicationAdequate hand-eye coordination and sensory skills for job-related tasksAbility to participate in required education and compliance trainingUnderstanding of and commitment to information governance and HIPAA standardsResponsibilitiesAccurately enter and update patient data within internal systems and client EMR platformsAccess, retrieve, validate, and process patient health information (PHI) across multiple EMR systemsEnsure the accuracy, completeness, and consistency of data enteredMaintain strict confidentiality and adhere to HIPAA and company privacy policies at all timesSupport the Release of Information (ROI) process by managing data requests efficientlyCollaborate with team members to identify opportunities for process improvement and enhance service qualityCommunicate professionally, courteously, and promptly with internal teams and external stakeholdersParticipate in ongoing training and compliance programs related to information governance and data securityMaintain awareness of and compliance with organizational policies and procedures related to data management and privacyBenefitsCompetitive salary packageFlexible remote working environmentComprehensive health insurance plans including medical, dental, and vision coveragePaid time off and holidaysOpportunities for professional development and trainingSupportive and inclusive work cultureParticipation in company wellness programsAccess to innovative healthcare technology and toolsEqual OpportunitySharecare and its subsidiaries are committed to creating a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and an E-Verify user. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.