Data Entry Specialist (Insurance Verification)

About the role

This role involves accurately entering and updating dental insurance plan details into practice management software by retrieving coverage information from carrier portals. You will communicate directly with clients via phone, email, and shared dashboards to support verification processes, answer questions, and resolve issues.

The work impacts correct patient billing and practice operations. Opportunities for professional growth into full-cycle dental revenue cycle management are available.

Responsibilities

• Enter and update dental insurance plan details into practice management software
• Retrieve coverage information from carrier portals
• Communicate with clients via phone, email, and shared dashboards to support verification processes
• Answer client questions and resolve issues

Requirements

• High school diploma or equivalent
• Understanding of HIPAA and confidentiality requirements

Skills

• Attention to detail
• Strong communication skills
• Familiarity with MS Office, particularly Word and Excel