Data Entry Coordinator

About the role

The Data Entry Coordinator, known internally as Logistics Data Entry Coordinator, provides administrative and data entry support to Dispatchers and Brokerage Operations by accurately processing freight-related information and documentation. This position gathers and enters work order information, maintains customer rate data, reviews records for accuracy, and organizes incoming freight paperwork to support timely shipment processing, billing, and payment. The role also assists with shipment tracking, customer and driver communications, filing, and general operational support to help ensure freight moves efficiently through the network.

Physical Demands and Work Environment: The position operates primarily within a controlled office environment with low to moderate noise. Employees regularly use hands to finger, handle, or feel, and talk and hear; frequently stand, sit, and reach with hands and arms; occasionally walk, stoop, kneel, crouch, or bend; frequently lift/move up to 10 pounds. Required vision abilities include close vision, distance vision, and ability to adjust focus. The role often involves sitting for long periods at a computer.

Location: 2715 Ashton Dr, Suite 200, Wilmington, NC 28412

A.R.C. Transit, a member of The Evans Network of Companies, provides third‑party logistics and transportation solutions to importers and exporters throughout the United States, specializing in innovative container logistics that match empty import containers with compatible export loads for more efficient and sustainable transportation.

Responsibilities

• Gather work order and shipment information from customers and accurately enter data into applicable software systems
• Maintain customer rate information within Loadtrack
• Review entered information for accuracy and identify and correct data entry errors
• Assist with tracking freight shipments and containers and provide applicable shipment information to team members
• Answer incoming telephone calls from drivers and customers and route inquiries to the appropriate individual or department
• Prepare copies and maintain organized filing of freight-related documentation
• Provide coverage for team members and assist with administrative and operational support as needed
• Assist with general office organization and cleaning responsibilities
• Assist with departmental projects and other assigned tasks as needed

Requirements

Required Qualifications

• High School Diploma or equivalent
• Customer service experience
• Basic computer skills
• Proficiency with Microsoft Word
• Strong typing skills
• Strong problem-solving and critical thinking skills
• Great work ethic
• Ability to work independently as well as collaboration with others
• Strong written and verbal communication skills
• Top-notch organizational and time management skills
• Excellent attention to detail
• Strong sense of urgency
• Receptive to feedback

Preferred Qualifications

• 1+ years of experience in data entry, administrative support, clerical support, or a similar office-based role
• Transportation/logistics industry experience

Benefits

• Individual Coverage Health Reimbursement Arrangement (ICHRA): Evans provides a monthly employer-funded allowance for employees to purchase the individual health insurance plan of their choice through our ICHRA partner, Take Command. This flexible model empowers employees to select coverage that fits their needs, location, and budget.
• Dental and Vision Insurance
• Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Hospital Indemnity Insurance
• Long-Term Care Insurance Program
• Supplemental Term Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account