Data Entry Coordinator
About the Role
Nader's Pest Raiders is looking to hire a full-time Data Entry Coordinator to provide uncompromised service, support, and administration to internal and external Service Center customers. This role is responsible for reading and understanding service agreements, and digitally transcribing them into our client management software system. They will also be responsible for reviewing, processing, and entering all services rendered.
Responsibilities
- Enter and maintain customer information in our customer relations management software (CRM).
- Audit data to ensure accurate and thorough information is captured in our system.
- Act as a liaison between customers and technicians by alerting technicians of new appointments and confirming upcoming services with customers.
- Handle a high volume of inbound calls with excellent customer service skills.
- Support other office staff with various assignments as a team player.
- Serve as an ambassador for our commitment to creating an exceptional experience in every interaction.
Qualifications
- Working knowledge of Microsoft Office Suite.
- High school diploma or equivalent.
- Present a professional appearance.
- Able to work a 40-hour (minimum) workweek.
- Willing to work minimal overtime as needed.
Benefits
- Generous time off.
- 11 paid holidays.
- 401(k) with company match.
- Roth IRA.
- Medical, dental, and vision insurance.
- High deductible HSA.
- Telemedicine.
- Disability, cancer, and accident insurance.
- Company-paid life insurance with optional additional coverage.
About Our Company
Nader's Pest Raiders is part of the Arrow Exterminators family of brands. We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now service 12 states. To ensure quality and customer satisfaction, we maintain several offices in each state to offer a personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States. We instill family values in our company culture to create a welcoming work environment and a successful company. Our success is attributed to passionate, highly trained team members committed to protecting everyone's quality of life.