Data Entry Clerk

About the role

This position is responsible for follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

Key Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers.
• Maintains company database by entering new and updated customer, customs account information.
• Accurately enter data into corresponding fields within various software programs.
• Prepare relevant reports in a prompt, efficient, and professional manner.
• Monitor and update existing data when required.
• Identify discrepancies in information and reporting issues to the team leader for resolution.
• Provide general data entry support across many teams on an ad-hoc basis.
• Completing other clerical office duties and projects as assigned.

Leadership Responsibilities

N/A

Required Qualifications and Experience

• High school diploma or equivalent.
• Minimum 1 year experience.
• Above average and accurate data entry skills.
• Intermediate PC, MS Office knowledge.
• Basic knowledge of customs and related paperwork.
• Attention to detail, ability to handle multiple tasks.
• Proficient typing skills.

Physical Demands

• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyse.
• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyse.