Data Entry Clerk

About the Role

Data entry of physician and facility information in a fast-paced environment supporting all home health locations. Primary duties include reviewing requests to add or edit physicians and facilities within Homecare Homebase EMR. Requires strong attention to detail, good communication skills, and the ability to work well under various time-sensitive situations.

Responsibilities

• Process incoming requests for adding new or editing existing physicians and facilities and provide timely responses to ensure resolution.
• Follow established processes to ensure entry of physicians eligible to provide home health services.
• Research physician requests using CMS, PECOS, and state licensure websites to verify physician eligibility.
• Enter a high volume of requests at a fast pace, with 100% accuracy.
• Review and interpret requests in EMR and Service Now to take appropriate action.
• Experience with MS Office applications such as Outlook and Teams is preferred.

Requirements

• High school diploma or equivalent.
• Previous data entry experience required, minimum one year.
• Computer and MS Office software knowledge.
• Excellent data entry skills.
• Attention to detail and ability to work under deadlines.
• Ability to multi-task by navigating between multiple applications and systems.
• Excellent customer service skills, including active listening.
• Excellent oral and written communication skills.
• Excellent time management.
• Problem-solving skills – ability to troubleshoot customer issues and address concerns effectively.
• Ability to work in a team-oriented environment.
• Travel up to 25%.

About Our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we deliver comprehensive and integrated care and clinical solutions in all 50 states to over 475,000 customers, clients, and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its service lines, improving the health and quality of life for high-need individuals while reducing overall healthcare system costs.