Data Entry Clerk 1

About the role

Position Duties and Scope: The Data Entry Clerk 1 has the following duties:

• Accurately enter data received from customers into company database.
• Follow departmental guidelines for all data loaded.
• Modify data periodically as prescribed by customers.
• Follow instructions by supervisor.
• Follow standard operating procedures.
• Send "problem" samples to customer service for resolution.
• Notify lab of changes to test packages, special testing requests, and/or priority testing (rush analysis).
• Efficiently process 200+ samples daily.
• Answer phones and assist customers as needed.
• Correct samples that are logged incorrectly and work with lab to ensure correct tests are performed.
• Receive, open and tray up all samples received each day.
• Effectively research reminders generated by diagnosis and fix samples if needed.
• Assist with storage and disposal of client samples.
• Compile, sort and verify the accuracy of data before it is entered.
• Enter data received from customers accurately.
• Follow departmental guidelines for all data loaded.
• Modify data periodically as prescribed by guidelines.
• Other duties as assigned.

Required Qualifications

• High school diploma/GED is required.
• 0–3 years of laboratory experience is preferred.
• Must have good computer skills, including Microsoft Office products, LIMS, and Internet-based reference libraries.
• The ability to accurately enter 200+ samples daily by the end of our training period.
• The ability to learn all applicable Data Entry procedures.
• Attention to detail and good communication skills.
• High energy level, confidence and ability to thrive in a fast-paced environment.
• Ability to work overtime, evenings and weekends.

Working at ALS

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Benefits

• Structured wage increases
• Comprehensive benefit package (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.