Data Entry / Clerical Support

Job Summary

Iron Mountain is seeking a skilled and detail-oriented Data Entry/Clerical Support Specialist to join our Operations team. In this role, you will manage the end-to-end data input process, collaborate with customers, account managers, and internal project teams, and ensure compliance with quality control standards.

What You’ll Do

• Manage the end-to-end data input process by accurately keying label, location, and contract information while resolving exceptions and closing work orders in a timely manner.
• Collaborate with customers, account managers, and internal project teams to research and resolve data discrepancies and provide receipt acknowledgments or requested reports.
• Ensure compliance with quality control standards by performing scanning, auditing, and document preparation to guarantee high-quality electronic images and secure product delivery.

What You’ll Bring

• 1-2 years of experience in high-volume data entry or records management with clerical and customer support experience.
• Ability to obtain a Public Trust Clearance plus customer credentials as needed.
• Strong knowledge of inventory management systems and basic quality control auditing functions.
• Proven ability in problem-solving and task prioritization, specifically in managing multiple data streams like destruction, permanent removals, and internal moves.
• High School Diploma or equivalent; relevant technical certifications are welcomed.

What We Offer

• Salary details: 17.75 PER HOUR SCA wage based on employment package
• Shifts: 8:00 - 4:30 Monday - Friday
• Location: 6501 Beacon Drive Kansas City MO 64133