Administrative Support Clerk (Data Entry)

While each employee shall have a primary responsibility for the job they were hired or promoted to, flexibility in job assignments is required. Employees may be expected to perform other jobs from time to time.

About the role

Under the direction of the LRV Maintenance Analyst, the Clerk Typist/Data Entry is responsible for completing various clerical and administrative tasks including typing, filing, answering phones, and mail distribution.

Responsibilities

• Enters data and checks for accuracy.
• Correctly files both electronic and hard-copy documents.
• Prepares and sorts files alphabetically, numerically, or by other pre-determined categories as needed.
• Operates standard office machines and completes general office tasks.
• Acts as receptionist, answering routine questions regarding non-technical activities and directs callers and/or visitors to the appropriate individual based on their business request.
• Sorts and distributes mail.
• Performs other duties as assigned.

Requirements

Knowledge, Skills, and Abilities

• Knowledge of or ability to learn MTS policies and regulations.
• Ability to read, understand, and apply MTS policies, regulations, and union labor contracts.
• Ability to write letters, memoranda, and reports using clear, concise, and grammatically correct English.
• Ability to speak clearly, distinctly, and effectively in person-to-person or small group situations using tact and diplomacy.
• Ability to establish and maintain priorities to complete assignments by deadlines without detailed instructions.
• Skill in verifying the accuracy and completeness of forms and reports.
• Knowledge of Microsoft Word and Excel and the ability to learn and use other software that MTS might have or acquire.
• Ability to complete a variety of administrative support for the LRV department.
• Ability to interact in a professional and friendly manner with the general public and MTS employees.
• Knowledge of standard office practices and procedures.
• Ability to accurately type a minimum of 50 WPM from rough drafts, plain copy, or dictation machine.
• Ability to recognize and question unacceptable, incomplete, or questionable data.
• Skill in making numerical computations accurately and expeditiously, both manually and with a calculator.
• Ability to learn assigned clerical tasks readily and adhere to prescribed routine.

Physical Requirements

• Ability to fulfill physical demands such as walking, stooping, sitting, bending, reaching for overhead files, and occasional lifting (up to 15 pounds).
• Ability to operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer and 10-key.
• Work may require more than 8 hours per day or an irregular work week to perform essential duties.
• Duties are performed primarily in an office environment but may require travel to external locations and agencies.

Experience, Education, and Certifications

• High school diploma or equivalency certificate; additional courses in a business curriculum at an accredited college or business school are preferred.
• Minimum of one year’s experience in an office environment or performing related clerical work. A combination of relevant education and experience may be acceptable.
• Must possess and maintain a valid California Driver License or be able to utilize alternative transportation when needed to perform job-related essential functions.

General Requirements

• Must satisfactorily pass all applicable post-offer examinations, including but not limited to a pre-employment physical, comprehensive criminal background check, and, when applicable, a pre-employment drug test as required by MTS Board Policy 35.

Pay

Starting salary: $21.93 per hour. The top rate is currently $27.78 per hour. All hourly rates are subject to negotiations with SMART and are therefore subject to change.