Data Entry Associate, Temporary (Onsite)
This role will focus on Weedmaps menu curation by linking retailers’ custom menu items to brand catalog products at a high velocity while maintaining accuracy. Data entry associates are expected to learn to distinguish cannabis products available across all regional markets. The role operates in a high-volume, queue-based environment and requires adaptability to change while maintaining a positive attitude.
Responsibilities
- Interpret and process cannabis-related product information on Weedmaps listings
- Manage multiple data sources to inform accurate decisions
- Observe and report inconsistencies in menu data that may create a poor customer experience
- Collaborate with teammates to resolve questions and remove obstacles
- Adhere to data security best practices and maintain confidentiality of internal information
- Review, interpret, and enter data electronically quickly and efficiently while maintaining a high degree of detail and accuracy
- Follow a Curator's Standard Operating Procedures and report daily progress
- Identify and communicate suggested process improvements to increase workflow efficiencies
- Take direction from management and pivot quickly when priorities shift
Requirements
- 1 year of data entry experience in sales, customer support, or other high-volume operational teams in a queue environment
- High school diploma or equivalent
- Demonstrated ability to communicate and present with a diverse range of stakeholders
- Quality-minded; motivated to seek out errors and inquire during discrepancies
- Strong time management, organization, and attention to detail
- Ability to operate at an accelerated, iterative pace in a dynamic environment while adhering to strict deadlines
- Experience working continuously on WM's various online platforms
- Experience with G-Suite (Docs, Sheets) or Microsoft Office (Word, Excel)
- Experience with great attention to detail, having worked in a role that requires inputting information correctly
- Experience performing against daily productivity goals
- Self-starting mentality and willingness to take initiative in delivering team goals
Preferred Qualifications
- Previous cannabis industry experience/knowledge of cannabis industry, brands, and products
- Previous experience as a budtender or similar role
- Familiarity with Salesforce
- Experience with Tableau or similar data visualization tools
Pay
The base pay range for this position is $19.00 - $20.00 per hour.
Benefits
- Physical Health (Medical, Dental & Vision)
- 100% employer-paid premium for employees
- Up to 80% coverage for dependents
- 401(k) Retirement Plan: Employer will match contribution up to 3.5% of employee contribution
- Basic Life, Voluntary Life, and AD&D Insurance options
- Supplemental, voluntary benefits
- Pet Insurance
- Legal access to a network of attorneys
- Paid sick leave
About the Company
Founded in 2008, Weedmaps has grown from a small startup to a global leader in the cannabis industry. Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis consumers and businesses in the U.S. and worldwide. The company fosters a collaborative culture centered on innovation, the benefits of cannabis, and the community that supports it.