Data Entry Associate (Onsite)

About the role

This role will focus on Weedmaps menu curation by linking retailers’ custom menu items to brand catalog products at a high velocity while maintaining accuracy is the primary objective. Data entry associates are expected to learn to distinguish cannabis products available across all regional markets. This role will operate in a high-volume queue based environment, and will adapt quickly to change, while maintaining a positive attitude.

Responsibilities

• Interpret and process cannabis related product information on Weedmaps listings
• Manage multiple data sources to inform accurate decisions
• Observe and report inconsistencies in menu data that may create a poor customer experience
• Collaborate with teammates to resolve questions and remove obstacles
• Adhere to data security best practice and maintain confidentiality of internal information
• Review, interpret and enter data electronically quickly and efficiently while maintaining a high degree of detail & accuracy
• Follow a Curator's Standard Operating Procedures and report out daily progress
• Identify and communicate suggested process improvements to increase efficiencies in workflow
• Take direction from management and pivot quickly when priorities shift

Requirements

• 1 year of data entry experience in sales, customer support, or other high-volume operational teams in a queue environment
• Demonstrated ability to communicate and present with diverse range of stakeholders
• Quality minded; motivated to seek out errors and inquire during discrepancies
• Strong time management, organization, and attention to detail
• Ability to operate at an accelerated, iterative pace in a dynamic environment, while adhering to strict deadlines
• Ability to work continuously on WM's various online platforms
• Experience in G-Suite (Docs, Sheets) or Microsoft Office (Word, Excel)
• Experience with great attention to detail, having worked in a role that requires inputting information correctly
• Experience in performing against daily productivity goals
• Self starting mentality and willingness to take initiative in delivering team goals

Bonus points

• Previous cannabis industry experience/knowledge of cannabis industry, brands and products
• Previous experience as a budtender or similar role
• Familiarity with Salesforce
• Experience with Tableau or similar data visualization tools

Pay

The base pay range for this position is $18.60 - $20.00 per hour

Benefits

• Medical, Dental & Vision benefits: Employee - employer paid premium 100%
• Paid sick time eligibility
• 401(k) eligibility after 1 year of service to the company

About Weedmaps

Founded in 2008, we’ve grown from a small startup to a global leader in the cannabis industry. Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide.

Why Work at Weedmaps?

Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it.

Notice to prospective Weedmaps job applicants

We have been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following:

• Our recruiters will always communicate with candidates through an @weedmaps.com email address.
• We will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.
• If you are interested in a role at Weedmaps, please apply through our established channels.
• Weedmaps Careers Page or LinkedIn

If you are unsure if a communication is legitimate, please contact our recruitment team at talentops@weedmaps.com and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us!