Data Entry Associate
About the role
QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.
The Data Entry Associate is responsible for supporting daily production and operational activities through accurate data entry, document management, and administrative support. This role ensures production information, work orders, and operational records are entered, scanned, indexed, and maintained accurately to support efficient manufacturing and customer service operations. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced office environment while collaborating with production, operations, and customer service teams.
Responsibilities
- Accurately enter production, inventory, and operational data into company business systems
- Enter and maintain production starts, work orders, and related manufacturing records
- Scan, index, and organize electronic and physical documentation
- Maintain accurate files and ensure documentation is complete and easily accessible
- Review entered information for accuracy and correct discrepancies when identified
- Answer incoming phone calls and direct inquiries to the appropriate department or team member
- Provide administrative support to production, operations, and office personnel
- Assist with filing, document preparation, and record management
- Support reporting activities and maintain organized operational records
- Coordinate with production and operations teams to ensure accurate information is entered and maintained
- Assist with tracking production activities and operational status updates
- Support workflow by ensuring timely processing of production documentation
- Help maintain communication between office and production personnel
- Provide professional communication with internal team members and external customers as needed
- Respond to requests for documentation and production information
- Collaborate with cross-functional teams to support operational efficiency
- Follow all company policies, procedures, and safety requirements
- Maintain organized workspaces and confidential business records
- Identify opportunities to improve administrative processes and workflow efficiency
- Perform additional duties as assigned
Requirements
- Strong computer and keyboarding skills
- Excellent attention to detail and accuracy
- Strong organizational and time-management abilities
- Ability to manage multiple tasks in a fast-paced environment
- Strong verbal and written communication skills
- Customer-service mindset with a positive attitude
- Ability to work independently and collaboratively within a team
- High school diploma or equivalent
Qualifications
- Experience with data entry, administrative support, production support, or office administration
- Experience working in manufacturing, construction, distribution, or related industries preferred
- Proficiency with Microsoft Office applications and ERP/business software
- Experience with document management systems is a plus
Work environment
- Primarily office-based work environment within a manufacturing or distribution facility
- Frequent interaction with production, operations, customer service, and management teams
- Ability to sit and work at a computer for extended periods
- Occasional visits to production or warehouse areas may be required
- May require flexibility to support business needs during peak production periods