Data Entry and Customer Service Representative - JSA
Certified Collectibles Group · Parsippany, NJ · 1 mo ago
On-siteCustomer Service$17/hrFull-time
About the role
Data Entry and Customer Service Specialist
Parsippany, NJ, On-Site, Full-Time, Monday-Friday
Joining JSA with the world's largest autograph exemplar library, this is your chance to work with some of the most exciting collectibles in the world.
Responsibilities
- Producing letters of authentication with a high level of accuracy and attention to detail
- Contacting customers to gather necessary information and ensuring the timely delivery of documents
- Providing exceptional customer service by answering questions and resolving issues in a timely and professional manner
- Maintaining accurate records of customer interactions and document production
- Aiding with other administrative tasks as needed
Requirements
- High school diploma or equivalent
- 1-2 years of experience in an administrative role that requires strong written and verbal communication skills
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Proficient in Microsoft Office and other relevant software
- Ability to work independently and as part of a team
Qualifications
- Data entry
- Customer service
- Attention to detail
- Multitasking
- Contacting customers
Skills
- Data entry
- Customer service
- Attention to detail
- Multitasking
- Contacting customers
Benefits
- Hourly rate of $17
- Full-Time, Monday-Friday
- Comprehensive benefits including Medical, Vision, and Dental Insurance
- PTO & Paid Holidays
- 401(k) retirement plan
- Career Development & Learning opportunities
Pay
- Hourly rate of $17
Schedule
- Full-Time, Monday-Friday