Data Center Technician (Onsite Ashburn, VA)

Responsibilities

• Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)
• Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)
• Data Center staging, deployment, and logistics/asset management support
• Site builds & refreshes, while meeting current quality standards
• Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting
• Extensive enterprise cable installation experience as well as industry cabling standards
• Basic/RoutineAbility to provide adequate fiber and copper cable testing with minimal supervision
• Basic/RoutineAbility to terminate Cat 6 cabling
• Create/update/maintain rack elevations within a DCIM application (Nlyte)
• Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure
• Troubleshoot and escalate incidents and problems
• Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria
• Provide status reports on active or resolved issues
• Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations
• Experience with out-of-band management/KVM system (DSVIEW)
• Experience with power distribution units (PDUs), load management
• Familiar with NEMA and IEC power connectors
• Familiar with Data Center containment solutions
• Work with others to update and document procedures
• Write, and maintain, detailed site reference documentation
• Cognizant of Data Center Safety Standards
• Lift equipment weighing 50 lbs.
• Perform other tasks or duties as assigned or based on need
• Qualifications
  • Intermediate Data Center / IT Operations experience
  • Software & Hardware tools utilized to perform day to day Data Center functions
  • Knowledge of LAN/WAN topologies, protocols, and standards
  • Must exhibit excellent communication and grammatical skills
  • Demonstrated analytical and problem solving skills
  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
  • Ability to work independently and as part of a team
  • Ability to work under pressure (urgent problems, deadlines, changing priorities)
  • Familiar with network cabling (types, distance limitations, testing, connectors, handling)
  • Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)
  • Familiar with server hardware and components
  • Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
  • Familiar with datacenter design in relation to heat dissipation and air flow
  • Meticulous and obsessive about organized cabling
  • Detail oriented and organized
  • Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experience
  • Experience and technical training in WAN/LAN communications including experience installing, basic configuring and maintaining Cisco routers and switches
  • Experience in presenting technical solutions and/or recommendations
  • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
  • Advanced skill in diagnosing and troubleshooting issues
  • Advanced research, analytical, and problem solving skills

  Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Employer-Paid Short-Term and Long-Term Disability Insurance
  • 401(k)
  • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays

  Pay

  $90K-$110K FT onsite in Ashburn, VA Night shift - Four 10-hour shifts** Specific shift days TBD

  Schedule

  An In Person interview will be required for this role**

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