Data Center Technician - Memphis, TN

What You’ll Do

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
• Support both reactive and preventive maintenance following established procedures
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution
• Document work performed and contribute to shared knowledge and best practices
• Participate in on-call rotations and support extended coverage when needed

What You’ll Need

• 3–5+ years of experience in technical support, field service, or data center roles
• Ace or Bachelor’s degree in IT or related field (or equivalent experience)
• Dell or other vendor certifications are a plus, but not required
• Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

Qualifications

This role is ideal for engineers or senior technicians who thrive in fast-paced, customer-facing environments and want to work hands-on with cutting-edge AI data center technologies.

Benefits

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Pay

Unisys offers competitive compensation and benefits packages tailored to individual needs and performance.

Schedule

The schedule for this role may vary based on project demands and customer requirements, but typically involves regular office hours with occasional on-call responsibilities.