Data Center Technician L2

About the role

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Responsibilities

• Install, terminate, splice, and test fiber optic cabling within the data center environment
• Perform rack-and-stack activities and support network infrastructure deployments
• Conduct fiber patching, cable routing, labeling, and cable management activities
• Test and certify fiber links using OTDRs, light source/power meters, and other testing environments
• Troubleshoot connectivity issues and diagnose faults within fiber networks
• Maintain accurate records of installations, test results, and network documentation
• Support Moves, Adds, and Changes (MACs) activities across the data center
• Work closely with network engineers, implementation managers, and third-party vendors
• Ensure all work is performed in accordance with health & safety standards and site procedures
• Assist with data center migrations and projects as required

Qualifications

Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment. Hands-on experience with fiber installation, termination, testing, and troubleshooting. Experience working with single-mode and multi-mode fiber cabling. Knowledge of structured cabling standards and best practices. Familiarity with data center environments and operational procedures. Experience interpreting cabling diagrams, floor plans, and technical documentation.

Requirements

• Fiber Splicing & Termination
• OTDR & Fiber Testing
• Cable Management
• Fault Finding & Troubleshooting
• Data Center Operations
• Documentation & Reporting
• Attention to Detail
• Strong Communication Skills
• Ability to Work Independently and as Part of a Team

Skills

• BICSI Certification (desirable)
• CFOT or equivalent Fiber Optic Certification
• ECS/CSCS Card (where applicable)
• Experience working in live production environments
• Knowledge of structured cabling systems and network infrastructure