Data Center Technician IC1

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.

How You Will Make a Difference

• Understand the overall ticket management process
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

What You Need To Succeed

• HS Diploma or GED
• Associates or Bachelor's degree, OR working towards an Associate or Bachelor's degree a plus
• Minimum 1 year of computer hardware repair experience
• Basic knowledge of or hands-on experience with computer hardware/repair
• Ability to learn new software quickly
• Professional communication skills, both verbal and written
• Self-motivated, professional, and strong attention to detail
• Ability to multi-task

Compensation

Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.