Data Center Technician

About the role

Transform technology into opportunity as a Data Center Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

Responsibilities

• Collaborate with other members of the Data Center team as well as other operations teams within NIAID to manage and maintain the datacenters according to defined policy.
• Provide support for implementation, troubleshooting, and maintenance.
• Provide data center support to respond to emergency incidents that affect mission-essential services.
• Monitor, engage and oversee vendors and subcontractors supporting the data centers.
• Install, configure, and decommission physical servers, network equipment, and storage systems.
• Monitor datacenter systems and equipment to identify and resolve issues promptly, including network connectivity, power, cooling, and hardware failures.
• Manage network cabling, power distribution units (PDUs), and connections for all hardware.
• Ensure proper labeling and documentation for all cabling setups.
• Work with the Datacenter manager to coordinate the installation and maintenance of data center equipment.
• Track inventory of datacenter equipment, hardware, and consumables. Manage parts, spares, and supplies required for daily operations.
• Rack and stack of servers and related devices.
• Maintain accurate documentation of procedures, configurations, and incidents.
• Prepare reports on system performance, downtime, and maintenance schedules.
• Aid other team in performing root cause analysis for operational issues as they occur.

Requirements

• High school diploma and 2+ years of experience working in data centers or network operations or hardware support roles.
• Familiarity with enterprise server and networking equipment from vendors like Dell, HP, Cisco, etc.
• Basic knowledge of networks or training in CompTIA A+, Network+
• Familiarity with power systems, cooling, and environmental controls in a datacenter setting.
• Experience with cabling standards and best practices (CAT6, fiber, etc.).
• Knowledge of hardware troubleshooting and replacement (servers, switches, storage devices).
• Knowledge of rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment.
• Ability to work in tight spaces and datacenter environments.
• Ability to lift and move heavy equipment (up to 50 lbs.).

Qualifications

• None

Skills

• Data Center, Networking Hardware, Technical Issues

Benefits

• Medical plan options
• Dental plan options
• Vision plan
• 401(k) plan
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Pay

The likely hourly rate for this position is between $29.52 - $39.10. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40

Telecommuting Options

Telecommuting Options: Onsite Work Location: USA MD Rockville