Data Center Technician

About the role

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure. You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Requirements

• Work a flexible schedule including weekends, nights, and holidays
• 18+ months of computer/server hardware troubleshooting or related IT experience
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

Qualifications

• Basic Qualifications: Work a flexible schedule including weekends, nights, and holidays 18+ months of computer/server hardware troubleshooting or related IT experience 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
• Prioritization: Prioritize tasks and manage multiple projects simultaneously.
• Problem Solving: Analyze complex issues and develop effective solutions.
• Communication: Communicate effectively with team members and stakeholders.
• Teamwork: Collaborate with cross-functional teams to achieve common goals.

Skills

• Linux or similar operating systems
• Industry standard certifications (CompTIA, CCENT, Network+)
• Understanding of Linux or similar operating systems

Benefits

• Lump sum stipend will be provided to eligible candidates who relocate for this position.

Pay

• Competitive compensation package

Schedule

• Shift work that includes days/nights/weekends/holidays

Physical Requirements

• Lifting and moving material up to 40 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in an industrial environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

Company

Amazon Data Services, Inc. - A19