Data Center Technician 3

Duties and Responsibilities

• Performs advanced installation, configuration, maintenance, and decommissioning of servers, network hardware, and data center infrastructure.
• Provides expert-level troubleshooting and root-cause analysis for complex or high-impact infrastructure incidents.
• Serves as a technical escalation resource during incidents, outages, and on-call rotations.
• Maintains accurate documentation, tickets, and records related to infrastructure work, incidents, and maintenance activities.
• Supports large-scale infrastructure projects, including upgrades, migrations, deployments, and decommissioning efforts.
• Executes preventative maintenance activities for UPS, PDUs, generators, and cooling systems.
• Reviews and validates rack layouts, cabling, labeling, and physical asset accuracy in accordance with established standards.
• Implements approved infrastructure changes and maintenance activities while adhering to change management procedures.
• Works with vendors, facilities, and external service providers to support day-to-day data center operations.
• Ensures adherence to security, safety, regulatory, and operational requirements related to data center environments.
• Contributes to the development and improvement of data center operational procedures and technical documentation.
• Provides technical guidance and knowledge sharing to less-experienced technicians as needed.
• Assists with capacity planning activities by providing technical input and operational data.
• Supports initiatives focused on improving infrastructure reliability, resilience, and operational efficiency.

Requirements

Experience: 4 years of Data Center operations or similar Environment
Education: at least High School or GED

Qualifications

Must have a valid driver’s license and reliable transportation.

Skills

Strong understanding of data center infrastructure, including servers, network hardware, and cooling systems.

Benefits

N/A

Pay

N/A

Schedule

100% onsite, M-F core business hours. The will be after hours work, but then day shift would be limited.