Data Center Technical Operations Engineer I

Role Overview

We are seeking a Data Center Technical Operations Engineer to support day-to-day facility operations. This role is responsible for the operation and maintenance of critical electrical and mechanical infrastructure, including risk management, corrective and preventative maintenance, and vendor coordination. The engineer will help ensure plant safety, performance, reliability, and efficiency.

Responsibilities

• Operate and maintain critical electrical and mechanical infrastructure, including switchgear, generators, UPS systems, power distribution equipment, chillers, and cooling towers.
• Support routine and emergency response activities for critical systems.
• Perform or coordinate corrective and preventive maintenance on facility equipment.
• Coordinate work performed by technicians, subcontractors, and vendors, ensuring adherence to established procedures.
• Support vendor management, asset tracking, and inventory management activities.
• Establish operational benchmarks and assist with analysis and metric reporting.
• Partner with IT managers and business leaders on projects related to capacity, safety, reliability, and efficiency.
• Assist with facility improvements, equipment upgrades, and potential build-out projects.
• Candidates must be open to overtime, weekend, and holiday work as operational needs arise.

Required Qualifications

• Experience: 0 to 2 years of relevant work experience is required. Candidates with military technical training, or backgrounds in trade school, facilities maintenance, industrial maintenance, electrical, mechanical, or HVAC are encouraged to apply.
• Education: A High School Diploma or equivalent is required. A technical degree from a military or trade school, or a Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a related discipline is also acceptable.
• Foundational knowledge: Experience or training in electrical systems (troubleshooting, power distribution, switchgear, generators, UPS systems) and mechanical systems (troubleshooting, critical facility equipment, cooling infrastructure) is necessary.
• Core Skills: Strong verbal and written communication skills, leadership potential, organizational skills, attention to detail, ability to prioritize tasks in a complex, fast-paced environment, safety awareness, and a customer-service mindset.

Preferred Qualifications

• 0 to 2 years of experience in Data Center Engineering or Data Center Management.
• A Journeyman license or specific HVAC experience.
• Experience with chillers, cooling towers, CRAC or CRAH units, or building monitoring systems.
• A fundamental knowledge of network design and layout, as well as low-voltage copper or fiber cabling.

Benefits

• Supplemental benefits including medical, dental, vision, life, disability, and other insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks to associations including CompTIA and IIBA.
• Dedicated customer service team for Consultants and a certified Career Coach.