Data Center Team Lead

About the role

Archer is collaborating with TekSynap to connect them with exceptional professionals for this role. We are seeking a Data Center Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. The two data centers are referenced as Primary Data Center (PDC) located in Arlington, VA and a Backup Data Center (BDC) located in Carrollton, TX. You will be a member of a technical team where excellent customer service and professional expertise are required.

Required Qualifications

Experience:

• Ten plus years of relevant experience managing server and support services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of the Services.
• Leadership and work assignment
• Data Center CI Management
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations.
• Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Certifications:

• ITIL v3 Foundation Certified

Education:

• Bachelor’s degree or equivalent experience, advanced degree preferred.

Clearance:

• Ability to receive a Public Trust clearance

Responsibilities

• Ensure adherence to and performance of support including but not limited to Physical and virtual Server Support (Unix, Windows, Linux), Virtual Desktop Instance Support, Server provisioning, Mainframe, Server Platform Management, Refresh, Installation, and Retirement.
• Oversee adherence and performance of Dedicated Team Leads for each of the following areas:
  • Data Center Operations
  • Data Center Operations Wintel
  • VMware / virtualization
  • Unix / Linux
  • Storage and backup
  • Middleware
  • Mainframe
  • Data Center Facilities Management
• Configure and manage all Data Center Management Tools for the full suite of DCMT functions required to ensure the Normal Operations of FDIC Data Center CIs.
• Oversee DCMT Configuration Management Database.
• Oversee Data Center Facilities Management in DC and other locations.

Work Environment

• Location: Arlington, VA
• Type of environment: Varies
• Noise level: Low
• Work schedule: Day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

Work Authorization / Security Clearance

• U.S. Citizen
• Ability to receive a Public Trust clearance

Physical Demands

• Regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear.
• Regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 10 pounds.
• Frequently required to lift up to 25 pounds; and up to 50 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Competitive benefits package including health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.