Data Center Team Lead

About the role

As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

Responsibilities

• Coordinate and manage the team's daily activities.
• Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines.
• Mentor and coach as needed.
• Implement improvements for preventive maintenance programs on an ongoing basis.
• Maintain effective building-specific maintenance and safety procedure manuals.
• Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues.
• Remain current with the latest technology trends.
• Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.
• Respond to emergency situations and customer concerns.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

Requirements

• Training in a technical discipline having served an apprenticeship or equivalent, or a combination of experience and education.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Ability to work shifts that may include weekends and holidays.
• Must meet the physical requirements of this role.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.

Qualifications

• Journeyman/Electrician or HVAC license preferred; state and local licensures where required.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Skills

• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.