Data Center System Administrator

Responsibilities

• Maintain and manage the physical infrastructure of a data center.
• Ensure the smooth operation, reliability, and security of the data center.
• Monitor power and cooling systems and network connectivity.
• Debug and troubleshoot hardware and system software.
• Manage operating system management and deployment.
• Perform hardware break fix, replacements, and installations.
• Respond to alerts, perform preventative maintenance, roll out and upgrade firmware versions, and manage issues to minimize downtime and optimize data availability.
• Be the customer's Single Point of Contact (SPOC).
• Follow up and report on the progress of all issues.
• Provide support to users on the daily operations of the cluster.
• Perform daily system administration tasks, including granting and deleting access.
• Investigate and correct defects in the cluster as reported, adhering to service levels.
• Resolve errors through developing, testing, and implementing changes to the system.
• Perform corrective and preventive maintenance, troubleshoot, and isolate defects.
• Test software and firmware updates for any fixes, upgrades, and security patches.
• Update customer documentation to reflect changes made to the system.
• Compile monthly reporting and participate in monthly customer Service Reviews as required.

Requirements

• 3+ years of experience in Linux (e.g., Suse, RHEL, CentOS) and system administration.
• Experience in Confluent, Slurm, Server, storage, and networking break fix, installation, and replacement.
• Experience in system troubleshooting, monitoring, and support.
• Customer service skills including written and oral communication with clients.

Qualifications

• Basic qualifications include a bachelor's degree in Computer Science, Information Technology, or a related field.
• Preferred qualifications include experience with Confluent, Slurm, and server, storage, and networking break fix, installation, and replacement.

Skills

• Linux (Suse, RHEL, CentOS)
• System administration
• Monitoring and troubleshooting
• Customer service

Benefits

• Flexible schedule with on-site and remote support options.
• Opportunity to work with Lenovo’s full-stack portfolio of technology products.
• World-class training and development opportunities.
• Competitive compensation package.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Employee discounts on Lenovo products.

Pay

• $75,000 - $90,000 annually.

Schedule

• On-site 3 days per week, with remote support as needed.