Data Center System Administrator

About the role

The Data Center System Administrator supports data center operations. They rack and stack equipment, support upgrades and consolidations, ensure power transfer in case of failures, and provide general data center system administrator support. They also support hybrid cloud-hosting alternatives.

Responsibilities

• Work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.
• Provide support implementation, troubleshooting and maintenance of servers.
• Rapidly distinguish isolated user problems and coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Develop solutions to complex technical issues.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
• Support customer requirements in a 24/7/365 mission environment and respond to after-hours emergency calls (power/cooling disruption).
• Update operations and maintenance documentation for 24/7/365 personnel.
• Mentor junior team members.
• Support other Infrastructure Operations teams based on skills/experience in System Administration.

Requirements

Experience with interacting with customers to handle service inquiries and problems.
Experience working in a data center.
Knowledge of data center standards and best practices.
Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.
Experience with Tier 2 system administration.
Experience troubleshooting issues in a growing environment.
Time management skills.
Strong oral and written communications skills.
Track record of working effectively within a team, and support to peers toward improved processes and results.
Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy.
Experience mentoring others.

Qualifications

Candidate must have a BS with 4 years of prior relevant experience or a Masters with 2 years of prior relevant experience. Additional years of experience may be considered in lieu of degree.

Skills

Must meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).

Benefits

Pay Range $73,450.00 - $132,775.00
Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

About Leidos

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.