Data Center Server Operations Manager, Global Server Ops

About the role

At Google, we aim to foster work environments that are collaborative, friendly, and fun. The Facilities Management team brings our spaces to life by overseeing the daily operations of our offices. Roles with similar names at other companies can be far more mundane, but here, you're a creative, organized customer service specialist who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence.

Responsibilities

• Lead a team of individuals; set and communicate individual and team priorities that support organizational goals.
• Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

Requirements

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, contract management, or delivery teams.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• Experience managing technical teams, vendor or contract management and service delivery.
• Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration.
• Track record of leading and improving Environmental Health and Safety initiatives.
• Knowledge of networks and computer hardware architecture, including maintenance and repair.
• Demonstrated strong performance and experience with data gathering, analysis and presentation skills.

Pay

$138,000 - $200,000 (USD) + 15% bonus target + equity + benefits