Data Center Repair Technician

About the role

EOS IT Solutions is a Global Technology and Logistics company providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are top business priorities, along with investing in and supporting partners and employees. The company is a true International IT provider delivering services through global simplicity with trusted transparency. This position involves rotational shifts to support 24/7/365 operations and requires traveling locally to multiple sites to support Data Center Infrastructure & Cloud operations.

Responsibilities

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues.

Requirements

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.

Physical Requirements

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

Benefits

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

Pay

The EOS pay range for this job is $27.64—$33.65 USD (general guideline only; actual offer based on responsibilities, experience, education, knowledge, skills, abilities, internal equity, market data, or other laws).

Schedule

Rotational shifts to support 24/7/365 operations, with travel locally to multiple sites for Data Center Infrastructure & Cloud operations.