Computer Repair Technician

NerdsToGo is a fast-growing brand providing computer solutions to residential consumers and small businesses. We service every type of technology—from computers, phones, and tablets to printers, networks, internet connections, and security.

About the Role

The Nerd will complete desktop configurations, installations, and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The role requires a strong field service background, solid technical skills, and excellent customer service.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Offer solutions such as hardware upgrades and remote monitoring to residential and business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and spyware/adware removal
• Computer security enhancement
• PC hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Requirements

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, and PC troubleshooting (e.g., Network+, MCSE)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Willingness to submit to a mandatory background check

Benefits

• Great culture
• Access to a fully branded Nerd Van
• Opportunity to be part of a growing brand

Pay

$13.00 - $15.00 per hour