Data Center Logistics Manager

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Responsibilities

• Logistics Operations Leader:
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
  • Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor
  • Determine timelines that meet business and customer expectations; ensure they are met
  • Partnering with the management team to establish and maintain quality control standards
  • Removing roadblocks and obstacles for major initiatives
• Logistics Business Leader:
  • The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area
  • The primary developer of team strategies, vision and goals for their team in alignment with the broader organization
  • Ensure operational practices are fully compliant with legislation and policy
  • Generate and/or filter information from higher levels of management to their teams creating, managing, and supporting recognition and communication programs
• Logistics People Leader:
  • Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives
  • The primary facilitator of team coordination and cohesion
  • Maintain a strong focus on personal and team growth and development
  • A strong supporter of projects outside of day-to-day operations
  • Distribute new opportunities fairly amongst the team when available
  • Hold regularly scheduled 1:1's with a focus on personal development
  • Ensure accountability and documentation on coaching opportunities
  • Opening new requisitions and ensure bar is being raised with new internal hires
• Process Improver:
  • Proactively being a driver of process standardization and continuous improvement across the org
  • Contributes to operational deployment plans outlining critical and best practice launch activities
  • Teach how to create documents, processes, tools and metrics that reflect outcomes
  • Conducts post-deployment evaluations to measure launch effectiveness (PDSA)
  • Advise team members on process improvement strategies
  • Audits
  • Meetings
  • Travel
  • Design and implement the risk assessment framework for the AWS transportation program
  • Anticipate challenges/obstacles the transportation business would encounter while expanding geographies
  • Manage overall compliance of the program
  • Research state/ local level fleet and driver regulations and ensure specific SOPs are in place.

Qualifications

• High School diploma or equivalent
• Must have experienced with email, Microsoft Office (or equivalent), online tools, working with database front ends and deriving reports and presentations.
• Must have 3+ years logistics management experience. Must have 3+ experience training and managing people and teams.
• Must be accessible at all times via telephone, text, or similar instant messaging platforms
• Demonstrates success in developing talent through mentoring with a proven track record of vertical team development.
• Strong leadership in project execution, ensuring stakeholder alignment, establishes clear performance targets, and maintains accountability for delivering committed outcomes.