Data Center Infrastructure Delivery Manager Nights, DCC Communities

About the role

Description Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

Responsibilities

• Manage a group of technicians who are installing and building server rack capacity for our customers.
• Ensure the highest levels of performance for your team.
• Deliver capacity to existing Data Centers.
• Help build and bring online new Data Centers.
• Constantly improve all our processes and procedures.
• Assist and manage relationships with external vendors & contractors.
• Liaise with internal teams & management groups.
• Ensure adherence to and exceed local Health & Safety standards in all our Data Centers.
• Create and maintain metrics on all aspects of our Data Centers and utilize those metrics to drive positive changes.
• Assist in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Qualifications

• 2+ years of management/team lead function experience.
• 2+ years of experience in a data center technology role and/or 2 + years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment.

Preferred Qualifications

• Experience conducting interviews and making effective hiring decisions.
• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.).
• Experience with installing physical data center equipment such as copper/fiber cabling and racks.
• Understanding of networking infrastructure topology.
• Certifications in a relevant field (CCENT, Network+, CCNA).
• Ability to work on a flexible schedule including days, nights, and/or weekends.