Data Center Facility Manager

About the role

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you’ll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments.

This position acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot mission-critical data center facility equipment including:

• Electrical support equipment such as stand-by diesel generators and related fuel systems, 3-phase electrical systems (e.g., switchgear, UPS units, PDUs, wet cell batteries)
• Mechanical equipment such as CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors
• Additional support equipment including fire suppression systems, building automation systems, and general facilities equipment

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

Responsibilities

• Oversee all aspects of the data center’s critical infrastructure
• Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Ensure staffing levels are maintained and grow with expansions
• Be actively involved in ongoing construction activities
• Coordinate daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures

Requirements

• 3+ years of industrial electrical or mechanical systems experience
• 3+ years of Microsoft Office products and applications experience
• 5+ years of work in a managerial/supervisory role with 8–10 or more direct reports

Preferred Qualifications

• Knowledge of electrical and mechanical systems involved in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience communicating technical details verbally and in writing
• Ability to work in an environment that involves walking, stooping, bending, and climbing to access equipment
• Experience conducting behavioral interviews and hiring
• Bachelor’s degree in electrical or mechanical engineering, engineering technology, or equivalent, or 7+ years of experience working in a data center or other mission-critical environment with an emphasis on building and equipment operation

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States.)

Pay

USA, OH, JOHNSTOWN — $129,200.00 – $193,000.00 USD annually